Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your information.

Last Updated: January 25, 2026

1. Information We Collect

We collect information that you provide directly to us, including when you create an account, make a purchase, or contact us for support.

Personal Information

  • Contact Information: Name, email address, phone number, and shipping address
  • Payment Information: Credit card details and billing address (processed securely through our payment providers)
  • Account Information: Username, password, and preferences
  • Communication Data: Your messages, feedback, and support requests

Automatically Collected Information

  • Device Information: IP address, browser type, operating system
  • Usage Data: Pages visited, time spent on site, click patterns
  • Cookies: We use cookies to enhance your experience and analyze site traffic

Important: We never sell your personal information to third parties. Your data is used solely to provide and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Process and fulfill your orders
  • Communicate with you about your account and purchases
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Prevent fraud and enhance security
  • Comply with legal obligations

3. Information Sharing and Disclosure

We may share your information with:

Service Providers

We work with trusted third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers have access to your information only to perform specific tasks on our behalf.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:

  • SSL encryption for data transmission
  • Secure payment processing through PCI-compliant providers
  • Regular security audits and updates
  • Restricted access to personal information

5. Your Rights and Choices

You have the following rights regarding your personal information:

Right Description
Access Request a copy of the personal information we hold about you
Correction Update or correct inaccurate information
Deletion Request deletion of your personal information
Opt-Out Unsubscribe from marketing communications
Data Portability Receive your data in a structured, machine-readable format

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

Types of Cookies We Use:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Marketing Cookies: Used to deliver relevant advertisements
  • Preference Cookies: Remember your settings and preferences

7. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Get in Touch

Our team is here to help with any privacy-related questions.

Email: support@igniteadmedia.com
Phone: +1 970-920-6859

Contact Support